Add daily email for 2023-11-30

Are bugs good for users?

src/content/daily-email/2023-11-30.md

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+---
+title: >
+  Are bugs good for users?
+pubDate: 2023-11-30
+permalink: >
+  archive/2023/11/30/are-bugs-good-for-users
+tags:
+  - software-development
+  - automated-testing
+  - test-driven-development
+  - static-analysis
+---
+
+I recently listened to a podcast episode that was discussing if bugs are good for users.
+
+It suggested that bugs allowed for engagement between you and the user.
+
+If someone reports a bug, you can tell them when you've fixed it. This encourages communication, and the customer will feel more connected to the product.
+
+While this may be true, I think that users would prefer applications that just work.
+
+If your application has major bugs, they may just go elsewhere. Maybe they won't even report the issue to you.
+
+Major bugs can damage your reputation with your users and potential customers, as well as affect potential sales.
+
+If you can avoid them to begin with, that's what I'd suggest. That's what tools and processes such as automated testing, test-driven development and static analysis are for.
+
+When a user reports it (if they do at all), it could be too late.