oliverdavies.uk/content/node.ac0f7677-9ca2-4b20-a00f-0264a3aab2c6.json

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    "title": [
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            "value": "Outcomes or output\n"
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            "value": "\n          <p>I was reading a Twitter thread recently that <a href=\"https:\/\/twitter.com\/allenholub\/status\/1594786089994067969\">started with this tweet<\/a>.<\/p>\n\n<p>TL;DR:<\/p>\n\n<blockquote>\n  <p>\"Measuring output (e.g. velocity) is a waste of time. It's outcomes you care about - customer happiness.\"<\/p>\n<\/blockquote>\n\n<p>This is definitely something that I agree with.<\/p>\n\n<p>I can't remember the last time I looked at an output burndown chart or a velocity score.<\/p>\n\n<p>I'd rather focus on what outcomes have been delivered and adding value to clients and customers.<\/p>\n\n<p>What features did we release, what bugs did we fix, and what impact and value did that provide?<\/p>\n\n<p>What increased revenue or improved a customer's experience?<\/p>\n\n<p>I may have a sprint or cycle where I only deliver one or two large tasks, but those are major features that have been requested, a bug affecting a user's experience, or a task that unblocks future tasks.<\/p>\n\n<p>In that situation, my velocity may not be good and could be improved by working on multiple smaller tasks, but which outcomes provide the most value?<\/p>\n\n        ",
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            "processed": "\n          <p>I was reading a Twitter thread recently that <a href=\"https:\/\/twitter.com\/allenholub\/status\/1594786089994067969\">started with this tweet<\/a>.<\/p>\n\n<p>TL;DR:<\/p>\n\n<blockquote>\n  <p>\"Measuring output (e.g. velocity) is a waste of time. It's outcomes you care about - customer happiness.\"<\/p>\n<\/blockquote>\n\n<p>This is definitely something that I agree with.<\/p>\n\n<p>I can't remember the last time I looked at an output burndown chart or a velocity score.<\/p>\n\n<p>I'd rather focus on what outcomes have been delivered and adding value to clients and customers.<\/p>\n\n<p>What features did we release, what bugs did we fix, and what impact and value did that provide?<\/p>\n\n<p>What increased revenue or improved a customer's experience?<\/p>\n\n<p>I may have a sprint or cycle where I only deliver one or two large tasks, but those are major features that have been requested, a bug affecting a user's experience, or a task that unblocks future tasks.<\/p>\n\n<p>In that situation, my velocity may not be good and could be improved by working on multiple smaller tasks, but which outcomes provide the most value?<\/p>\n\n        ",
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